Privacy Policy

Last Updated: August 2026

At Aspire Learning, we take your privacy seriously. This policy explains what information we may collect when you contact us, use our website or arrange tuition, and how we use that information.

1. Information We Collect

We may collect information when you:

• Send us an enquiry
• Fill in a contact form
• Book a consultation or appointment
• Register for tuition
• Contact us by phone or email
• Get in touch through our website

Depending on how you contact us, this may include:

• Your name
• Parent or guardian’s name
• Student’s name
• Email address
• Phone number
• Home address and postcode
• Child’s age or year group
• Subjects they need help with
• Preferred tuition option
• Appointment details
• Any information you include in your message or enquiry

We only ask for information that we need to respond to you and provide our services.

2. How We Use Your Information

We may use your information to:

• Reply to your questions and enquiries
• Arrange consultations or assessments
• Discuss suitable tuition options
• Provide tuition and other services
• Keep you informed about your tuition
• Improve our website and services
• Meet any legal requirements that apply to us

We will only use your information for appropriate purposes connected with our services.

3. Cookies

Our website may use cookies.

Cookies are small files that help a website remember information and understand how people use it. We may use them to help the website work properly and to understand how visitors use our website.

You can change or switch off cookies through your browser settings if you prefer.

4. Who We Share Your Information With

We do not sell or rent your personal information.

In some situations, we may need to share information with a service provider that helps us run our website or business. We may also share information where we are legally required to do so or where professional advice is needed.

We expect anyone handling your information on our behalf to keep it secure and only use it for the agreed purpose.

5. Keeping Your Information Safe

We take reasonable steps to keep the personal information we hold safe and to prevent it from being accessed, lost, misused or shared without permission.

However, no website or method of sending information online can be guaranteed to be completely secure.

6. How Long We Keep Your Information

We keep personal information only for as long as we need it.

This may be because we are providing a service, need to meet a legal requirement, need to deal with a query or dispute, or need to keep certain business records.

When information is no longer needed, we will take appropriate steps to delete it or remove information that identifies you.

7. Your Rights

Depending on the circumstances and the data protection rules that apply, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that is incorrect
• Ask us to delete your information
• Ask us to limit how we use your information
• Object to certain uses of your information
• Withdraw your consent where consent is being used
• Ask for a copy of your personal information

If you would like to exercise one of these rights or have a question about your information, please contact us.

8. Links to Other Websites

Our website may contain links to other websites.

Once you leave the Aspire Learning website, those websites have their own privacy policies and ways of handling information. We are not responsible for how other websites collect or use your information.

We recommend checking their privacy policy before providing them with any personal information.

9. Information About Children

As a tuition provider, we may handle information about students under the age of 18.

Where information relates to a child, we ask parents or legal guardians to provide the relevant information and take care when handling it.

We treat student information as confidential and use it only for purposes connected with providing our services.

10. Changes to This Privacy Policy

We may update this policy from time to time if our services, business practices or legal requirements change.

If we make a change, the updated version will be published on this page and the date at the top will be changed.

11. Contact Us

If you have a question about this Privacy Policy or want to know more about how we handle your information, please get in touch with Aspire Learning using the contact details provided on our website.